•Q: Why is their an age and height requirement to play Lazer Tag?
• A: For the safety of the players and to ensure proper fit of the laser tag packs we recommend all players to be 48” and 7 years old. Players under 7 years old may play with the assistance of a parent who must remain in the arena with the player at all times. No refunds will be issued. 
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• Q: Is there a dress code to play lazer tag?
• A: We do require clothing! We also highly recommend that you do not wear open-toed shoes. Under no circumstances can anyone play laser tag barefoot. Flip-flops, Heely’s, Crocks or bare feet are not allowed in the arena. Remember that the arena is black lit, so white or bright-colored clothing will glow, and darker clothes will help you stay out of enemy sight! 
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• Q: Is laser tag safe? 
• A: Laser tag is an indoor physical activity. While it is supervised at all times, and we make every effort to ensure strict adherence to all of our rules, and prohibit running, we cannot assume any responsibility for any injuries that may occur. Our lasers are Class I laser products, and have not been directly linked with adverse health affects. We also employ the use of commercial fog, which is composed of food-grade mineral oil. If you are asthmatic, epileptic, have a heart condition, are currently pregnant, or if you suffer from any other health condition, you are personally responsible for deciding whether or not playing a moderately physical activity will be detrimental to your condition. We cannot under any circumstance give medical advice as to whether or not laser tag will pose a risk given your individual health record.        
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• Q: How do I make a reservation for laser tag? 
• A: To reserve spots in a laser tag game, we do require that you pay for all games in advance. This is the only way that we can guarantee to hold the spots for you. If you choose not to pay in advance, we cannot hold any space for your group, and the games will be sold on a first come, first serve basis. Please call us at 985-580-2000 to make your reservation. 
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• Q: Do laser tag games typically sell out? 
• A: We frequently have sold-out laser tag games, especially during peak weekend times. Although we do not require reservations to play laser tag, we strongly recommend them. 
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• Q: Can additional games of lazer tag be added to the party?
• A: Yes, one game of Lazer Tag can be added to the party for an additional charge of $2.00 per child. 
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• Q: Tokens aren’t included in the party?
• A: No, Pinocchio’s has recently added token packages as an option for the customers in order to offer a greater savings rather than a price increase to the party. 
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• Q: Do you offer discounts on tokens?
• A: Yes, we offer 2 token packages that can be purchased at the registers.
#1 - $25.00 - 108 tokens $2.00 free               #2 - $50.00 - 220 tokens $5.00 free
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• Q: Do I have to decide on token packages at the time of booking?
• A: No, a few days prior to your party, we will be giving you a call back to confirm your party; you can let us know at that time or let your server know prior to the party. 
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• Q: Can we bring our own cake without scheduling a birthday party?
• A: Cake is only provided with our Max Birthday Party. We do offer 12” Cookie Cakes for $15..99 or a 8” white or chocolate cake for $8.99 
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• Q: What if I want to stay longer than 2 hours for my party?
• A: You are more than welcome to stay in the restaurant after the scheduled party is over. However, a party host will help you to relocate the party to the general dining area in order to accommodate guests who have reserved the time frame after yours. 
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•Q: Is there a cost/charge for adults/parents to attend the party?
• A: There is no charge for these guests, unless you choose to purchase food or drinks for them. If you will be doing so, you can order these items on the day of your party through your host(ess). If any adults would like to participate in a game of lazer tag, games are discounted to $3.00 a person per game. These games must be played with the party guests. 
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• Q: What do we have to bring on the day of the laser tag party? 
A: We pride ourselves on taking care of every need you may have on the day of your laser tag party. All you really have to bring is the cake and the kids! We can take care of pizza and tokens right when you arrive! Your personal birthday party host will take care of everything — serving all the food, making sure your pitchers of soft drinks never run dry, and most importantly, ensuring that everyone has a great time! 
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• Q: What happens if the count changes?
• A: We can not guarantee that we can increase your seating once a reservation has been made. Therefore, add seats if you think more guests will attend. Reservations should be made for the amount of kids invited. Payment will be made the day of the party for the amount in attendance, unless it does not meet the minimum requirement. 
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• Q: What kind of decorations do you have and/or can I bring my own?
• We offer space-theme decorated table cloth, plates & napkins. Or you may bring in your own if you would like something different; however, we ask that no outside cups be brought into the restaurant. These items must be brought in the day before the party so they can be set up for your arrival. 
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• Q: What does the cake look like and/or can I bring my own?
• A: We offer slices of white or chocolate cake to every paid child. The cake will be decorated with colorful sprinkles. Themed cakes are available for an additional charge of $10.00. Our birthday cakes are purchased fresh from Rouse’s bakery. Cake specifications can be made at the time of booking. 
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• Q: How do I get invitations?
• A: We offer pre-printed party invitations for 50 cents each. We have all of your party information filled out for you so that you only need to address the invitation to your guest. Or you may print them online from the party information page.
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• Q: May I bring a piñata, balloons or candy?
• A: For safety reasons candy id not allowed in our facility. Balloon bouquets, Pinatas & Goodie Bags are available for purchase and cannot be brought in from outside. Please speak with your party specialist about ordering the items. 
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• Q: Can I bring outside food or drinks?
• A: Only cake is allowed – no other outside food or drinks.
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• Q: What happens if I am celebrating two or more children’s birthday?
• A: With 10-19 party guests:
Only one Lazer Tag visor Will be provided, an additional Visor may be purchased for $8.
With 20 + party guests:
Each birthday child will receive a laser tag of Houma visor. 
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